San Bruno Dental Excellence is seeking a vibrant, organized, and patient-focused Front Desk Administrator / Treatment Coordinator. In this pivotal role, you will be the first point of contact for our patients and the bridge between our clinical recommendations and a patient’s journey to a healthier smile. We are looking for a professional who is confident in discussing treatment plans and financial arrangements while maintaining a warm, welcoming atmosphere.
San Bruno Dental Excellence is a modern, friendly dental practice committed to providing top-tier oral healthcare. We pride ourselves on our close-knit team culture and our dedication to clinical excellence. Our office environment is professional yet energetic, designed to support both our staff’s growth and our patients' comfort.
Front Desk Scheduler/ Treatment Coordinator
Job Description Patient Engagement: Greet patients professionally, manage inquiries via phone and email, and ensure a positive office experience.
Treatment Coordination: Present treatment plans clearly, explaining procedures, timelines, and fees to patients to help them move forward with care.
Financial Management: Verify insurance benefits, explain coverage details, coordinate financial arrangements, and process billing accurately.
Schedule Optimization: Manage provider schedules by booking, confirming, and following up on unscheduled treatment to ensure efficient office flow.
Administrative Operations: Maintain accurate electronic patient records and manage the recall system to ensure consistent patient care.
full-time $22 - $30 per hour
- Competitive salary based on qualifications and experience.
Benefits Retirement: 401(k) plan options.
Time Off: Paid Time Off (PTO) and Paid Sick Time.
Perks: Employee discounts on dental services.
Development: Comprehensive training provided for the right candidate.
Need availability Sundays through Thursdays
Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 5:00 PM
Sunday: 8:00 AM – 5:00 PM
Friday & Saturday: Closed
Proven experience in patient interaction and customer service.
Strong written and verbal communication skills.
Experience working in a private practice setting.
Excellent organizational skills and a high level of attention to detail.
Ability to multitask effectively in a fast-paced environment.
1–2 years of dental front office experience.
Strong knowledge of dental terminology and insurance (PPO/HMO).
Proficiency with dental software such as Dentrix, Eaglesoft, or Open Dental.
Familiarity with presenting complex dental financial arrangements.
[1] Please apply through the Jobley application form
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[2] A recruiter will contact you to schedule an interview
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[3] Interview
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[4] Job offer
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[5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account.
*The average time from application to job offer is about one week to one month.
*If you are currently employed and have difficulty changing jobs right now, schedules can be discussed.
$75
If you land this job through Jobley, you will be eligible for a jobley bonus.
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