Casino AmbassadorTo assist customers in the exchange of U. S. currency for chips, cash, foreign currency, GNLV documents and negotiable instruments, ambassadors of company good will. This position must also exhibit a high level of professional and personalized guest service that embodies the Company's brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).Responsibilities include sale and redemption of casino chips and/or coin for cash, foreign chips, GNLV chips and other "like money" items in a timely manner as requested by customers. Issuance and redemption of markers and customer deposit/withdrawals for cash, chips, checks and/or wire transfers. Cashing of checks for cash utilizing computer terminals, credit card advances, maintaining inventory of documents and negotiable instruments. Redemption of slot tickets and customer promotion vouchers and airfare. Prepare reports, assignment of company funds and recordation of departmental revenues, verification of cash, coin, documents and chip inventory (removal and rotation). Establish new computer accounts issuing 24 Karat player rating cards and process document requirements for credit, check cashing with policy and regulatory guidelines. Report and log all Title 31 transactions. Prepare bank deposits, accounting reports, research projects and balancing assigned funds. Perform other duties and responsibilities as requested.Qualifications include ability to operate a computer terminal and communicate with the public in a clear friendly manner. Knowledge of 10 key, balancing of banks. Excellent interpersonal and communication skills (verbal and written), fluent English and articulate. Must be able to obtain a Nevada Gaming Registration. Minimum age requirement is 21. High School diploma or equivalent. One year Cage Cashier, banking experience or heavy cash handling. Must possess basic mathematical skills to include ability to add, subtract, multiply and divide. Ability to read and understand all policies and procedures. Must be able to communicate effectively with guests, employees, and members of management in English, specific to position duties and responsibilities. Must be able to complete standard forms and reports.
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